Why can I see ‘Content Restricted’ but my school’s account is live?

If you see a ‘Content Restricted’ message when you try to log-in and are being directed to attend a Welcome Zoom, even though the rest of your school is live – do not worry!

This is simply your account getting separated from your team’s account. Please call, live chat or email us ensuring that you include the email address(es) of any staff members affected, as well as your school’s name, and we can quickly re-add your emails to your school team!