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Why is my Super User account still marked as pending?
Until you have attended a Welcome Zoom and have a purchase order (PO) number in place, your account will show as pending when you log in.
Firstly, thank you for your membership! Your Super User will have received a Next Steps email from us containing important things you need to do before your membership will be marked as active. Super Users should check junk folders for this Next Steps email in case it's hopped in there by accident.
- Click on the link in the Next steps email to book your Welcome Zoom - this should be attended by your Super User (who in most cases will be your Reading Leader) and preferably your Head Teacher also.
- If you did not include a PO number on your order form, our finance team will also need to get in touch with your named finance contact to get this in place.
With the above two steps sorted, your membership will be made live and you can start enjoying your Little Wandle Letters and Sounds Revised content!